Returns & Exchanges
At Texas Boot Company, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on unworn, original-condition items. Whether the fit isn't right or you've changed your mind, we are committed to making your return process as smooth as a pair of broken-in leather boots.
Verify Condition
Ensure your boots or apparel are in brand-new, unworn condition with all original tags attached and packaging intact.
Initiate Request
Visit our online return portal with your order number and email address to select the items you wish to return or exchange.
Pack and Label
Place the items in their original box, secure them in a shipping mailer, and attach the prepaid shipping label provided via our portal.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing